How it works What am I losing? Custom AI Book a call
Missed Revenue Recovery

Missed calls are costing you customers. We get them back.

The average UK service business loses tens of thousands a year to unanswered calls and slow follow-up. Digital by Default captures every enquiry, books it straight into your diary, and shows you the revenue recovered — every week.

See what you're losing →Book a discovery callTry the AI receptionist
Every enquiry answered in secondsBooked, reminded and rebooked automaticallyYou stay in control — quiet hours, approvals, opt-outs
Your weekly recovery report
Demo data
£4.2krevenue recovered
17bookings secured
42enquiries captured
3.5hadmin time saved
Missed call → booked Thu 10:00, WhatsApp confirmed
No-show rebooked automatically for Friday
Complaint escalated to you — AI stepped back
One operating layer

The work that slips through is rarely one channel.

A missed call becomes a callback task. A quote needs a WhatsApp follow-up. A web enquiry needs CRM routing. A busy owner needs a weekly report. We package those moving parts into one managed AI operations layer.

Incoming workSignals that usually disappear across calls, inboxes and spreadsheets
CallMissed call
WebNew enquiry
SalesQuote request
MessageWhatsApp reply
BookingNo-show risk
AdminDocument chase

Digital by Default managed AI operations layer

We design, connect, monitor and govern the workflows between customer activity and the next useful business action.

AI triage
Approval gates
Workflow routing
WhatsApp prep
CRM handover
Owner reporting
Business outcomesClear next steps for the team, with humans kept in control
TaskCallback created
Follow-upMessage prepared
CRMRecord updated
HandoverHuman review
ReportWeekly summary
HealthFailed runs visible

Capture

Your AI receptionist answers the calls you can't. Missed calls, WhatsApp messages and web forms all land in one place — nothing slips through.

Convert

The AI replies in seconds, offers real appointment slots from your live diary, and books the job. Customers who aren't on WhatsApp get a text or an email — or a call from the AI.

Keep

Reminders before every appointment. No-shows get rebooked automatically. Complaints go straight to a human — the AI knows when to step back.

Prove

Every Monday you get the number that matters: revenue recovered. Plus bookings secured, enquiries captured and the hours of admin you didn't do.

See how it works in detail →

Voice AI as a module

AI phone handling that does more than answer calls.

Your AI receptionist can capture caller intent, answer common questions, create summaries, route urgent requests and trigger the next workflow. The important part is what happens after the call.

Call summariesCallback tasksCalendar routingCRM updatesWebhook actions
Explore Voice AI Receptionist →

Designed around handover

  • Human escalation when the AI cannot safely resolve the request.
  • Approved scripts and clear business-hours rules.
  • Post-call summaries routed to inbox, CRM, Slack or Google Sheets.
  • Safe demo-call path before live deployment.
Integrations & webhooks

Connected to the tools you already use.

We do not just hand you an automation tool. We map the process, connect the systems, test the workflow and monitor the handover points.

n8n
HubSpot
WhatsApp Cloud API
Google Sheets
Google Calendar
Microsoft Calendar
Slack / Email
Custom APIs

See integration patterns →

AI where it helps. Humans where it matters.

Our USP is the operating model around the automation: handover queues, approval gates, audit logs, opt-out handling, workflow health and calm reporting for owners.

Approval centre

Approve scripts, message templates, campaign starts, go-live and CRM write behaviour before live use.

Handover queue

Callback requests, sensitive replies, quote approvals and unresolved issues go to humans instead of disappearing.

Workflow health

See last successful run, failed events, connected-tool status and what needs attention.

Start with one bottleneck

Packaged entry points for service-led businesses.

Private clinics

Lead response, missed-call recovery, consultation booking and review requests.

View industry page →

Local services

Calls, quotes, bookings and job follow-up for businesses where response speed matters.

View industry page →

Accountancy firms

Document chasing, client reminders, onboarding and owner reporting.

View industry page →

Law firms

Enquiry triage, consultation booking, client updates and document workflows.

View industry page →

Dental and clinics

Appointment reminders, no-show rebooking and missed-call follow-up as a sector example.

View dental page →

Trades

After-hours calls, quote follow-up and job-status updates for plumbers, roofers, builders and electricians.

View trades example →
Packages

A productised way to start, then expand.

Starter: AI Opportunity Recovery

One bottleneck, one module, managed setup, handover route and monthly reporting.

Best for missed calls, enquiry follow-up or quote chasing.

Growth: Business AI Command Centre

Up to three modules, integrations, approval flows, workflow health and monthly optimisation.

Best for service businesses with several operational leaks.

Managed Ops: AI Operations Partner

Multiple modules, deeper integrations, reporting reviews and quarterly improvement roadmap.

Best for higher-value clients that want an ongoing AI ops partner.
Proof routes

Use existing proof, then build stronger pilot metrics.

Voice AI 24/7 retail support

How AI phone coverage handles out-of-hours demand.

Read case study →

WhatsApp automation for clinics

Reminder and appointment follow-up as a concrete workflow example.

Read case study →

Workflow automation for recruitment

Manual admin removed from candidate and client workflows.

Read case study →

Start with the bottleneck costing you the most time or missed revenue.

Book a short discovery call. We will map the calls, enquiries, follow-ups and handovers that matter most, then recommend the safest first AI workflow to test.

Book a discovery call